I bought a phone (Nokia n75) right before I went to Europe. For the first two days it kept checking my email. I deleted my email address from the phone. I used it once a day to connect to the internet (through my laptop) to download emails. After 7 days, the phone got shut off. My bill was up to $2800, I didn't have a history established of bills in that dollar range. Read more »

It's a simple transaction. You order a phone, they put it in a box, they send it to you, you pay for it. What a bunch of HORSE@!#$. One hour on the phone with "Customer Service/Sales" to order three phones. Sure Miss, we'll ship it to your office. Again, HORSE@!#$. Read more »

I have "unlimited" data plan on my TREO 650. I went few miles out of roaming range, took 8 digital pics from my TREO, emailed them to my Yahoo account and the following month got billed $2630.00 for 14 minutes of phone time and transfer of 4.2 megs of pictures.

Seems a bit steep....no?

after 3 years with verizon, we went to at&t/cingular because they had rollover. What a mistake! Our calls keep dropping. We were sent another phone and it's doing the same thing. Now in a few days they are sending a third phone! Pretty sure it isn't going to help. We're stuck in a two year contract. Hope we don't have any emergencies. This is our only phone.

I recently went into a AT&T corporate which handles Cingular Wireless phones in the River Oaks mall I admitt I'd just gotten off work so maybe my appearance was a little shabby and so was the young man accompaning me whom just happens to to be causasian,we noticed that there were already 2 customers there and were willing to wait but 38mins is a bit much, there was a young man who was helping 2 l Read more »

Anyone else having a problem with the Rewards Card?... pain in the butt trying to use it, activate it, etc? I know I followed all the directions right, activated it finally, and then had it rejected twice... kind of embarrassing really!

I have been with Cingular for about seven years, never really had a problem with my services, well at&t comes in and blam!!! Read more »

I have been an AT&T / Cingular customer for 12 years and cannot believe how freakin poor their customer no service is !!!!!! Read more »