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Check out this complaint from LodgeAComplaint.com

Lousy Customer Service

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I wanted to comment on my stay at the Marriott, which I was very unhappy and will never again stay at another Courtyard. First of all I made a reservation for a suite which should have included a separate room with a sofa bed. My reservation was original for June 1 thru June 8th but due to a change at the last minute I have to change my dates from June 1 to May 31 thru June 7th. Read more »