ZeeNext broadband - A big Zero

My experience with ZeeNext has been a disaster. For days I was unable to connect to their servers. First, I was not surprised since I got disconnected frequently. However, more than a month not being able to connect was a bit too much. I contacted their Support via email but no reply for days. Also tried calling the phone support where your call is hardly answered and asks to leave voice mail which you can’t because the mail box is always full. The response I got after 10 days was surprising. They mentioned that they will look inot the issues and get back to me in couple of days. I am working in the IT field from past 10 years, so I am usually able to figure out what the problem is. The issue was so simple but these people are like layman who doesn’t know anything technical and don’t understand what I am talking.
I have used different ISP's before and have never come across people like this before who dont even know what they are doing. I threatened them about disconnecting their service and I got a very rude reply from one of their managers who told me that they do not issue refunds. Whatever paid is paid, you get nothing back from us what you paid. They are really Zero in their service, Zero for lack of effective support, Zero for lack of customer service, and Zero for lack of stable connection.
The Bottom Line
Be aware! Better use dial-up than using ZeeNext broadband, since you get nothing from them but a BIG ZERO.
Here are few more links where you can read about this stupid Zeenext service




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