Tiling constant
I have called comcast several times over the past few months about tiling.
The customer service rep told to replace the dvr box, I asked about the other 2 boxes I have installed with the same problem. next they told me to replace the splitters in wich I have 2. I connected the boxes one by one to the main line coming into my house and Guess what same problem on all 3. Called Comcast back and I was told it must be an internal wiring problem?? aghhhh after talking to a few of my neighbors they are having the same issues. One neighbor actually had comcast in his back yard checking an amplifier on the pole. The tech said the wires and amp had corrosion. the tech said he had adjusted levels and would be back to replace the equipment. three weeks later nothing has been replaced and the tiling is back.
Comments
aggghhhhhh
Ever since I upgraded to Comcast digital I have had the tiling issue. I can't believe that I put up with it for over 4 years. The customer service reps on the phone don't even know what tiling is. Every time I called to report tiling, I would have to explain it to them. All the techs that ever came out would say do the same thing. They would first check the signal on my coax cable, and the signal was always fine. Then they would say the problem has to be on the telephone pole. They'd climb up the pole and eventually come down and leave never correcting the issue. On tech was even more candid and said your coax wiring is not the problem, the problem is Comcast.
I finally cancelled and signed up with Dish Network. I'm extremely satisfied with Dish Network, AND NO MORE DAMN TILING!
Stop putting up with Comcast, call them today and cancel it, and call Dish or DirecTV.
Post new comment