My son stationed in Germany for a month before being sent to Iraq, made 4 collect calls home totally 116 minutes, cost of the bill $432.18. I have tried for two months to talk to someone about the "overcharge" and each time get the same person(s). Who tell me they can not discount the bill nor can their supervisor. Talk to the supervisor and ask for his boss, he tells me "I can't give you that information". AT&T had a 53% increase in profit last year, money made on the back of American soldiers