ATT Mobile, Home and Internet Services.

ATT often overcharges on their bills. But they will not allow you to talk to customer service about anything, until you pay your bill in full. Even if its not due yet. If you pay your bill, they will usually credit you account with the over charges. These over charges have ranged from $10, to $150 dollars in the last year. I have looked through the lengthy contract for my cell phone, and I see nothing saying they wont talk to you unless you pay your bill in full first. Then again, they do basically say they can do whatever they want, when they want, and I cant. I dont have contracts for my internet or home phone, but where I live I dont have many options for home phone. Even if I want a VOIP phone service, I still have to have an ATT phone or I cant internet connection without paying thousands of dollars with only a promise of dial up quality. I think thats wrong to. ATT should not be allowed to be the monopoly it has once again become. I assume this is kind of legal, but I dont see it as fair or reasonable business practices. I can see that by over charging thousands, maybe even millions of customers each month, then getting to sit on that money for at least a month, they can collect a lot of interest at the expense of the consumer. The banks use to do it when cashing checks many years ago, and it took new regulations to stop them. I hope it doesnt take that long with ATT. I love when they say "thank you for choosing ATT" Like there really is any choice. One way or another, you have to have them where I live. I guess if you wealthy enough you can get around them. But most people arent.