I have a big complaint about Qwest. I have paid them 600.00
for my phone. I talked to a rep the first of August and
found out i had charges that i wasn't aware of. So the rep
told me he took off $156.00 and the total i owed was $277.62.

I have just paid $313.00 for the month before and there was
nothing left over from that bill. So anyway i called them again as i received a $710.00 phone bill. They told me that
it takes 2 billing cycles and that i only got a $80.00 credit.
I already sent the modem and things back to Qwest. Well I paid the $277.00 just recently then they disconnected my internet service and then yesterday they shut off my phone.
I have always been a good customer of Qwest.

If i had trouble paying i always called them and made arrangements to pay. I have always let them know! THe service i received here in Colorado is YUCK!!!! They
don't care about the customers and I have never had any trouble with Qwest in Utah. I never received any shutoff
notice or anything they want another $55.00. I feel they
are bleeding me dry! Which they have because now i can't
afford service and they are the only carrier in Cortez, Colorado.

I have talked to several reps and they are no help!!!!
Please if anyone can help me with this I really appreciate it because this is crazy how much do they want out of me
i never had this kind of problem before and the funny thing
is i have no outstanding balance but i have paid everything
thus far and feel like i am really being ripped off here!