I am shocked by your experience at Adams Jeep. My husband and I have bought 4 cars from them and we have received nothing short of superior service every time. We always recommend all of our family and friends to them and I've never heard one complaint ever. I am sorry your experience didn't go well, but I can tell you the Managers and Owners are always there when we stop by and I'm sure they would make sure you are happy. If you haven't talked to anyone from there, I think the owners name is Lloyd Haak, you should call him. I think you would be pleasantly surprised.